HELP: No dial tone today Dec1, 2013

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cnq
One Hit Wonder
Posts: 1
Joined: 12/22/2012
SIP Device Name: Grandstream HT286
ISP Name: TechSavy cable modem
Computer OS: Windows 7
Router: Linksys WRTN160

HELP: No dial tone today Dec1, 2013

Post by cnq »

My phone has not been working for almost 10 hours (since this morning).
I've sent email to support. The ticket # 42617

GrandStream HT286
Firmware 1.1.0.45
Bootloader 1.1.0.1
HTML 1.1.0.45
VOC 1.0.0.13

Linksys WRT160N
Vtech four handsets

Please help.

thanks
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: HELP: No dial tone today Dec1, 2013

Post by Fongo Support »

cnq wrote:My phone has not been working for almost 10 hours (since this morning).
I've sent email to support. The ticket # 42617

GrandStream HT286
Firmware 1.1.0.45
Bootloader 1.1.0.1
HTML 1.1.0.45
VOC 1.0.0.13

Linksys WRT160N
Vtech four handsets

Please help.

thanks
Hi there,

Did support replied to you with instructions?

It looks like a DNS error at your end.

Please let me know.

Thanks,