No incoming calls are working
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- Just Passing Thru
- Posts: 3
- Joined: 12/01/2013
No incoming calls are working
All my callers are going directly to the voicemail and it is a freephoneline issue....how do I get it corrected. It just started doing this within the last few hours.
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- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: No incoming calls are working
Hi there,necromancer1033 wrote:All my callers are going directly to the voicemail and it is a freephoneline issue....how do I get it corrected. It just started doing this within the last few hours.
A quick search in the forum for a similar issue returned this:
http://forum.fongo.com/viewtopic.php?f= ... urb#p57428
Please have a look.
Thanks,
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- Just Passing Thru
- Posts: 3
- Joined: 12/01/2013
Re: No incoming calls are working
I"M running an elastix phone server and it was working yesterday. Now today I can only get outgoing calls to work and all income calls go directly to freephonelines voicemail.
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- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: No incoming calls are working
Hi there,necromancer1033 wrote:I"M running an elastix phone server and it was working yesterday. Now today I can only get outgoing calls to work and all income calls go directly to freephonelines voicemail.
I think that your issue is quite different, then. Please review the FPL guidelines below:
http://support.freephoneline.ca/entries ... redentials
Items that require your attention asap:
Registration Interval: 3600 seconds (1 hour)
Registration Expiry: 3600 seconds (1 hour)
Failed Registration Re-Try Interval: 120 seconds
Please verify your settings and let me know.
If there are any issues after applying these settings, please send me a PM with your account details.
Thanks,
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- Just Passing Thru
- Posts: 3
- Joined: 12/01/2013
Re: No incoming calls are working
I found the problem,, it was just a lose LAN cable...sorry, but is was strange that it would do out going calls and not incoming.