No incoming calls are working

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necromancer1033
Just Passing Thru
Posts: 3
Joined: 12/01/2013

No incoming calls are working

Post by necromancer1033 »

All my callers are going directly to the voicemail and it is a freephoneline issue....how do I get it corrected. It just started doing this within the last few hours.
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: No incoming calls are working

Post by Fongo Support »

necromancer1033 wrote:All my callers are going directly to the voicemail and it is a freephoneline issue....how do I get it corrected. It just started doing this within the last few hours.
Hi there,

A quick search in the forum for a similar issue returned this:

http://forum.fongo.com/viewtopic.php?f= ... urb#p57428

Please have a look.

Thanks,
necromancer1033
Just Passing Thru
Posts: 3
Joined: 12/01/2013

Re: No incoming calls are working

Post by necromancer1033 »

I"M running an elastix phone server and it was working yesterday. Now today I can only get outgoing calls to work and all income calls go directly to freephonelines voicemail.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: No incoming calls are working

Post by Fongo Support »

necromancer1033 wrote:I"M running an elastix phone server and it was working yesterday. Now today I can only get outgoing calls to work and all income calls go directly to freephonelines voicemail.
Hi there,

I think that your issue is quite different, then. Please review the FPL guidelines below:

http://support.freephoneline.ca/entries ... redentials

Items that require your attention asap:

Registration Interval: 3600 seconds (1 hour)

Registration Expiry: 3600 seconds (1 hour)

Failed Registration Re-Try Interval: 120 seconds

Please verify your settings and let me know.

If there are any issues after applying these settings, please send me a PM with your account details.

Thanks,
necromancer1033
Just Passing Thru
Posts: 3
Joined: 12/01/2013

Re: No incoming calls are working

Post by necromancer1033 »

I found the problem,, it was just a lose LAN cable...sorry, but is was strange that it would do out going calls and not incoming.