Loose voice on Mac desktop when switching to another applica

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moncla
Just Passing Thru
Posts: 3
Joined: 11/21/2013
Computer OS: MAC 10.9

Loose voice on Mac desktop when switching to another applica

Post by moncla »

Systematically on my Mac, during a call, as I switch to another application (e.g. Chrome), the Fongo Desktop application does not transmit the voice anymore. In sound preferences, I can clearly see the mic is working fine but those on the line loose my voice. This is very bad as Fongo ends up not being reliable.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Loose voice on Mac desktop when switching to another app

Post by Fongo Support »

moncla wrote:Systematically on my Mac, during a call, as I switch to another application (e.g. Chrome), the Fongo Desktop application does not transmit the voice anymore. In sound preferences, I can clearly see the mic is working fine but those on the line loose my voice. This is very bad as Fongo ends up not being reliable.
Hi there,

What is the version of the Desktop app?

Please let me know.

Thanks,