The server time is 9 hours behind.

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fan
Quiet One
Posts: 48
Joined: 01/14/2010
SIP Device Name: Obi 110
ISP Name: rogers
Computer OS: Windows 7
Android Version: 4.0.3

The server time is 9 hours behind.

Post by fan »

Just checked call logs and found the connect time is 9 hours behind. I made a call on 9:33 and the connect time is 18:33 in the logs.
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Bing Kol
Active Poster
Posts: 117
Joined: 07/23/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6 (LS)
ISP Name: CarryTel 25/10 DSL
Router: pfSense i5-3470
Location: GTA

Re: The server time is 9 hours behind.

Post by Bing Kol »

That is not 9 hours behind. It is 9 hours AHEAD! ;) It had been like that since the 31st of December LAST YEAR! :shock:
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hanke
Lightly Seasoned
Posts: 199
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Cogeco Cable
Router: Sagemcom F@ST3896 V2 Cogeco
Location: Burlington, Ontario

Re: The server time is 9 hours behind.

Post by hanke »

Yes...at least this forum time is only out by about 1 hr...has been for sometime as well!
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benti
Just Passing Thru
Posts: 5
Joined: 09/30/2013
SIP Device Name: linksys
ISP Name: bell
Computer OS: win7

Re: The server time is 9 hours behind.

Post by benti »

I have the call log 5 hours forwarded. I'm using a linksys SPA3102 and checked the regional settings, all looks good on my ATA.
Looks like something wrong with the FPL servers.
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User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: The server time is 9 hours behind.

Post by Fongo Support »

benti wrote:I have the call log 5 hours forwarded. I'm using a linksys SPA3102 and checked the regional settings, all looks good on my ATA.
Looks like something wrong with the FPL servers.
Hi there,

We are using UTC time on our servers.


Thanks,
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benti
Just Passing Thru
Posts: 5
Joined: 09/30/2013
SIP Device Name: linksys
ISP Name: bell
Computer OS: win7

Re: The server time is 9 hours behind.

Post by benti »

Is it possible to change that depending on the customer location? like for 819-613-514... areas it will use the EST time settings ....
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User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: The server time is 9 hours behind.

Post by Fongo Support »

benti wrote:Is it possible to change that depending on the customer location? like for 819-613-514... areas it will use the EST time settings ....
Hi there,

I have been informed that this has been adjusted.

Please login into your account online and check your call logs now.

Thanks,
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