No Dial Tone

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colesy
Quiet One
Posts: 37
Joined: 12/11/2012
ISP Name: Bell DSL 2mbps
Computer OS: Windows 7
Router: 2Wire

No Dial Tone

Post by colesy »

Not getting a dial tone on my Fongo Home Phone. Tried the usual things, cycled power on DSL modem, and Fongo ATA. Logged into ATA interface and clicked Update and rebooted. Not getting incoming calls either, but call forwarding is working to a cell phone. The Phone light on the ATA seems to stay off until I pick up a phone to listen for dial tone. The Phone light flashes a few times, but no dial tone. Haven't heard complaints from other people I know on Fongo, and don't see any complaints here, so I assume it's just me. Nothing has changed on my end. Any ideas?

Thanks
colesy
Quiet One
Posts: 37
Joined: 12/11/2012
ISP Name: Bell DSL 2mbps
Computer OS: Windows 7
Router: 2Wire

Re: No Dial Tone

Post by colesy »

Just to add my ATA is showing not registered.
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: No Dial Tone

Post by Jake »

As you have Home Phone you can get support straight from them. You will have to send in a support ticket though (see sig for link).

They can see a lot more about your account than we can here, so I would suggest this is your best bet for the faster fix.