phone not work

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xdyuan
Just Passing Thru
Posts: 4
Joined: 01/06/2014

phone not work

Post by xdyuan »

my phone has not worked since last sunday. need your customer support recover it.thanks
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: phone not work

Post by Fongo Support »

xdyuan wrote:my phone has not worked since last sunday. need your customer support recover it.thanks
Hi there,

Do you have a Fongo Mobile account, a Fongo Home phone account, or a Freephoneline Home phone account?

Please let me know.

Thanks,
xdyuan
Just Passing Thru
Posts: 4
Joined: 01/06/2014

Re: phone not work

Post by xdyuan »

yes i have freephoneline phone account.phone # 905-xxxxxx
Last edited by Fongo Support on 02/05/2014, edited 1 time in total.
Reason: Please do not post account info- this is a public forum.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: phone not work

Post by Fongo Support »

xdyuan wrote:yes i have freephoneline phone account.phone # 905-xxxxxx
Hi there,

Not sure if you saw this:

http://forum.fongo.com/viewtopic.php?f=8&t=14916

Please try and let me know.

Thanks,
xdyuan
Just Passing Thru
Posts: 4
Joined: 01/06/2014

Re: phone not work

Post by xdyuan »

all right thanks lot it works now