service down

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mahaos
Quiet One
Posts: 44
Joined: 09/28/2009

service down

Post by mahaos »

Monday, 26th of April 2010, 8h30 PM.

The service is down. I am unable to receive calls or make calls. I am calling my FPL number from my cell and there is a busy line signal. When I try to use my SIP phone application, there is always the following message : connecting to FPL ... but no call is made ... :(

Could you please verify the problem ?
Thank you.
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mahaos
Quiet One
Posts: 44
Joined: 09/28/2009

Re: service down

Post by mahaos »

Monday 26 April 2010, 8h53 PM

the service it's working again.
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User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: service down

Post by FONGO_steve »

Had an announcement about this

A disk failure in the main array caused some troubles off and on all day. The replacement is not only up, but twice the size of the old one.
Steve
Fongo
Development Support Specialist.
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bluevenom
Quiet One
Posts: 41
Joined: 03/11/2010

Re: service down

Post by bluevenom »

Hi Steve,
I still cant dial out. What should i do?
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Bloodsong
Tried and True
Posts: 362
Joined: 09/18/2009
SIP Device Name: Zoiper| Grandstream GXP2000
ISP Name: Tek Savvy Internet (DSL)
Computer OS: CentOS, Arch, Widows 7, AIX, AS/400
Router: Cisco ASA 5520
Smartphone Model: Samsung Galaxy Ace Q
Android Version: 2.3.6
Location: Simcoe County

Re: service down

Post by Bloodsong »

When did you start not being able to dial-out? Softphone or full SIP?
And of course, the usual "Has anything been changed at your end."
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althoma1
Just Passing Thru
Posts: 7
Joined: 02/19/2010
SIP Device Name: UTSTARCOM
Firmware Version: V4.8.2.50b
ISP Name: Acanac Cable 35/3
Computer OS: Windows 7 x64 bit
Router: Linksys E4200 w/Tomato v1.28
Smartphone Model: Samsung Galaxy S 959
Android Version: 2.3.3

Re: service down

Post by althoma1 »

I'm unable to receive or make calls now. It's been like that since last night after 9pm. I made and received calls between 7pm and 8:30pm yesterday without issue, but tried to make a call after 9pm and received a pause and busy signal. I then tried to pick up a couple incoming calls and experience a pause and busy signal. I experience the same thing this morning. Are there still system wide issues?

I actually didn't notice the down time on Monday because I didn't use the phone during the problem period. I did notice the long pause before dailing when a call was made late Monday, but that seemed to go away on Tuesday and Wednesday and everything seemed perfect until about 9pm yesterday.

I'm using an ATA and nothing has changed at my end.
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BigD
Quiet One
Posts: 47
Joined: 08/18/2009

Re: service down

Post by BigD »

althoma1 wrote:I'm unable to receive or make calls now. It's been like that since last night after 9pm. I made and received calls between 7pm and 8:30pm yesterday without issue, but tried to make a call after 9pm and received a pause and busy signal. I then tried to pick up a couple incoming calls and experience a pause and busy signal. I experience the same thing this morning. Are there still system wide issues?

I actually didn't notice the down time on Monday because I didn't use the phone during the problem period. I did notice the long pause before dailing when a call was made late Monday, but that seemed to go away on Tuesday and Wednesday and everything seemed perfect until about 9pm yesterday.

I'm using an ATA and nothing has changed at my end.
althoma1, what's your status now? I am getting the same issue since this morning or last night (I didn't use the phone since last night).
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