Unsollicited calls from the GTA

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Hyrules
Active Poster
Posts: 56
Joined: 08/14/2012
SIP Device Name: GRANDSTREAM HT701
ISP Name: Electronic Box
Computer OS: Windows 10 x64
Router: Edgerouter 6P
Location: Gatineau, QC

Unsollicited calls from the GTA

Post by Hyrules »

Hi is anyone receiving unsollicited calls from the GTA

647-xxx xxx
905-4xxx xxx

or is this a glitch in fpl systems ? I have rebooted my ATA.

Any help from fpl would be appreciated as this is getting annoying.
Last edited by Fongo Support on 02/22/2014, edited 1 time in total.
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Unsollicited calls from the GTA

Post by Fongo Support »

Hyrules wrote:Hi is anyone receiving unsollicited calls from the GTA

or is this a glitch in fpl systems ? I have rebooted my ATA.

Any help from fpl would be appreciated as this is getting annoying.
Hi there,

Your OBI is not setup properly.

To resolve, please try this:

You will need to reset OBI to factory defaults- details below:

1.Reset OBI to factory defaults
http://www.obihai.com/faq/Troubleshooti ... tory-Reset
3. Add device to Obi portal
4. Select Freephoneline as a provider
5. Enter your name, sip user id and sip password
Name: Your name
User: Your sip user ID
Pass: Your sip password
6. click on submit
7. After 2 minutes, your device will be configured

Please test and let me know.

Thanks,
Hyrules
Active Poster
Posts: 56
Joined: 08/14/2012
SIP Device Name: GRANDSTREAM HT701
ISP Name: Electronic Box
Computer OS: Windows 10 x64
Router: Edgerouter 6P
Location: Gatineau, QC

Re: Unsollicited calls from the GTA

Post by Hyrules »

I'm going to try it right now. It might be a couples of hours before I get back to you as thses calls are only happening in the evening ( EST )

Thanks for the fast reply.

PS: Since the AccessList option in my obi in not set by default wouldn't that allow sip scanners to pickup my ATA ?
Hyrules
Active Poster
Posts: 56
Joined: 08/14/2012
SIP Device Name: GRANDSTREAM HT701
ISP Name: Electronic Box
Computer OS: Windows 10 x64
Router: Edgerouter 6P
Location: Gatineau, QC

Re: Unsollicited calls from the GTA

Post by Hyrules »

This seems's to have fixed the problem as of now. we'll see in the upcoming days.