Long Distance showing up on local call

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beverly
Lightly Seasoned
Posts: 190
Joined: 06/29/2009
SIP Device Name: PAP2T/SPA1001
Firmware Version: 5.1.6(LS)/3.1.19(SE)
ISP Name: TekSavvy Cable
Computer OS: Windows 8
Smartphone Model: HTC Amaze 4G
Android Version: 4.0.3 - Energy Aug 6th
Location: Ottawa, ON

Long Distance showing up on local call

Post by beverly »

outgoing CID works great for everyone else except for one bell user (so far that i know). it shows up on their phone as "Long Distance" with no number but doesn't ring as long distance. any one else have this issue?
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Long Distance showing up on local call

Post by FONGO_kris »

Strange indeed...

Could you email me your Freephoneline number, as well as this Bell users number and the time of your call?.. If you've not made any calls in the past 3 days to this number, could you so I can check more up to date logs?
Kris
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beverly
Lightly Seasoned
Posts: 190
Joined: 06/29/2009
SIP Device Name: PAP2T/SPA1001
Firmware Version: 5.1.6(LS)/3.1.19(SE)
ISP Name: TekSavvy Cable
Computer OS: Windows 8
Smartphone Model: HTC Amaze 4G
Android Version: 4.0.3 - Energy Aug 6th
Location: Ottawa, ON

Re: Long Distance showing up on local call

Post by beverly »

Update...

It show's on there phone (2 people on Bell landlines)

Unknown Name
1613366xxxx

and it doesn't ring longdistance as I just called them