cordless phone has no dial tone but cord phone works fine

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
hcx
One Hit Wonder
Posts: 1
Joined: 02/27/2014

cordless phone has no dial tone but cord phone works fine

Post by hcx »

I just set up cisco spa112 with rogers network. After setting up phone 1, my cord phone works fine, but when I plug in my cordless phone to phone 1, there is no dial tone. Dose anyone have this problem before? How can I fix it? It is really bad if I can only use cord phone for this service. My router is default device provided by rogers, which combine modem and router together. Thanks.
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: cordless phone has no dial tone but cord phone works fin

Post by Jake »

Cordless phones should be fine, in fact it is very commonly used and I expect most people here have one plugged into their ATA. So with this in mind I would suggest there is possibly something wrong with the cordless phone, or you have done what I have a thousand times and plugged the thing into line 2 instead of line 1.

You 'should' always get a dial tone on the phone no matter if the ATA is register or not, so double check the plugs and things on your cordless phone set.