long silence followed by fast busy signal

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marcaccioc
Just Passing Thru
Posts: 12
Joined: 01/02/2013

long silence followed by fast busy signal

Post by marcaccioc »

I am trying to call 2 numbers that used to work but starting sometime in the last week, I get a long silence followed by a fast busy signal.

they are not long distance calls.

any help would be appreciated.

tks
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: long silence followed by fast busy signal

Post by Jake »

It sounds like your ATA might not be registered.

Could you explain your set up a bit?
marcaccioc
Just Passing Thru
Posts: 12
Joined: 01/02/2013

Re: long silence followed by fast busy signal

Post by marcaccioc »

all other calls work fine and these 2 numbers used to work fine as well.

both numbers are 226270xxxx

i have an linksys spa2102
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: long silence followed by fast busy signal

Post by Jake »

Ah OK. Those numbers come up free in their lookup and I don't see any other reason why they would not work, unless the numbers have been disconnected on the receiving end.

I maybe should have suggested this first but I initially thought you were having a more general problem calling out - but you will need to open a support ticket and then PM the ticket number to Fongo Support (see sig for the links). I would also include the full numbers in your PM to them so they can fully check the routing their end.

Sorry for the confusion.
marcaccioc
Just Passing Thru
Posts: 12
Joined: 01/02/2013

Re: long silence followed by fast busy signal

Post by marcaccioc »

just tried them again today and they are now working again. Weird.

tks for your help
fongogirl
Just Passing Thru
Posts: 6
Joined: 06/13/2012

Re: long silence followed by fast busy signal

Post by fongogirl »

The same thing is happening to me on my desktop app. Call my number and you get a long silence, then fast busy, but it's intermittent. Most times this happens, but every once in a while, I can get through. Not good. :(