No dial tone

[luan330]

I'm having a very strange problem with freephoneline. Everytime when my computers are closed I cannot use the phone (no dial tone). However, if I turn on the computer I can make calls. Anyone can help me?

[Fongo Support]

I'm having a very strange problem with freephoneline. Everytime when my computers are closed I cannot use the phone (no dial tone). However, if I turn on the computer I can make calls. Anyone can help me?

Hi there,

Do you have this modem below?

http://support.bell.ca/Internet/Connect ... 2701_modem

Please let me know.

Thanks,

[luan330]

Hi, yes i'ts is the modem that I have ( 2Wire 2701HG-G)

[Fongo Support]

Hi, yes i'ts is the modem that I have ( 2Wire 2701HG-G)

Hi there,

Please see below- look at Important note #4 to users of 2Wire routers:

http://www.toao.net/25-linksys-ata-configuration

Please try and let me know if there's any improvement.

Thanks,

[luan330]

is that a kind of "private server" ? im asking just to make sure that my personnal information are not being accessible by everyone.

THanks

[Fongo Support]

is that a kind of "private server" ? im asking just to make sure that my personnal information are not being accessible by everyone.

THanks

Hi there,

No, that is Google DNS

https://developers.google.com/speed/public-dns/

And Open DNS

http://www.opendns.com/opendns-ip-addresses/

Regards,

[luan330]

ok thanks alot, im gonna try it right away