Getting "Internal Server Error" when purchase world credit

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torara
One Hit Wonder
Posts: 1
Joined: 03/15/2014
SIP Device Name: obi100
ISP Name: DSL

Getting "Internal Server Error" when purchase world credit

Post by torara »

Hi there,

I am always getting the "Internal Server Error" message when I try to purchase world credit online. The error is showing right after I enter my credit card information and hit "complete purchase". I have tried using different credit cards, but always get the same error.

The message is telling me to contact the server administrator, support@freephoneline.ca. I have sent email to the support emil address, but never received response.

Please let me know how I can purcahse world credit if my online purchase page is not working.

Thanks

***********************
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@freephoneline.ca and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
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User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Getting "Internal Server Error" when purchase world cred

Post by Fongo Support »

torara wrote:Hi there,

I am always getting the "Internal Server Error" message when I try to purchase world credit online. The error is showing right after I enter my credit card information and hit "complete purchase". I have tried using different credit cards, but always get the same error.

The message is telling me to contact the server administrator, support@freephoneline.ca. I have sent email to the support emil address, but never received response.

Please let me know how I can purcahse world credit if my online purchase page is not working.

Thanks

***********************
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@freephoneline.ca and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Hi there,

I would suggest to open a support ticket as we cannot resolve this in the Public Forums.

http://support.fongo.com/anonymous_requests/new

Once you have the ticket#, please send me a PM:

http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

Thanks,
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