after 1 week no sound when i make a call

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
amiinee
Just Passing Thru
Posts: 18
Joined: 04/23/2014
SIP Device Name: pap2t
Firmware Version: 5.1.6
ISP Name: cable

after 1 week no sound when i make a call

Post by amiinee »

after one week i have some issues with freephoneline , today i was not able to hear when iam giving a call but for incoming call are good
is this related to the FREE service or shall i make any change on my config
please advice
User avatar
Fongo_Joe
Just Passing Thru
Posts: 10
Joined: 09/05/2013
SIP Device Name: Grandstream HT801
ISP Name: Bell
Computer OS: Mac OS X
Smartphone Model: iPhone X
iOS Version: 12.3.1

Re: after 1 week no sound when i make a call

Post by Fongo_Joe »

Do you happen to have Rogers as your internet provider with the HiTron modem?
There is an alternate configuration required for FPL to work on this configuration.
You should contact support or look through the device configuration forum
amiinee
Just Passing Thru
Posts: 18
Joined: 04/23/2014
SIP Device Name: pap2t
Firmware Version: 5.1.6
ISP Name: cable

Re: after 1 week no sound when i make a call

Post by amiinee »

no i am with electronicbox , after 1 week of good running i hear nothing when i try to make a call