someone using my account?
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- Quiet One
- Posts: 25
- Joined: 04/16/2013
someone using my account?
I have a freephoneline number I haven't used for several months. I have also never given out the phone number. When I look at phone logs there are calls that have been from anonymous to me, some of them lasting 4 minutes. How is this possible and what can I do about it?
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- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: someone using my account?
Hi there,b3l wrote:I have a freephoneline number I haven't used for several months. I have also never given out the phone number. When I look at phone logs there are calls that have been from anonymous to me, some of them lasting 4 minutes. How is this possible and what can I do about it?
re-> How is this possible and what can I do about it?
1.Please open a support ticket for this issue.
2. Send me a PM with the account details and ticket# obtained in step1.
Thanks,
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- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: someone using my account?
The chances are they are the spam calls (you have won 1,000,000 Air miles just press 1 now!) or the spam faxes (I usually get one about windows).
They just dial numbers at random and get them more often than I would like. Do you see two entries for each call? If so the first one is the incoming call, then the second one is the call going to voicemail.
They just dial numbers at random and get them more often than I would like. Do you see two entries for each call? If so the first one is the incoming call, then the second one is the call going to voicemail.