Porting in from Virgin Mobile

[UrbanBoy]

Hello Guys,

After a lot of contemplating I have finally decided to port in my # from Virgin Mobile Canada. I completed the order accurately and checked all my information. Now that I have submitted the order I released that I have 4 phone lines under one account # and I only want the one # to be ported in and I dont want fongo to port in any of the other # by accident or anything?

How accurate is fongo dealing with Port In for the phone # requested only? Should I be worried?

[bridonca]

By law, Virgin has to release whatever number has a valid port request. There are checks to make sure no carrier can do that willy nilly.

My guess is that is it going to be a 10 day port, and probably a manual port, but any problem or delay is likely not to be on Fongo's end. Fongo's involvement is a port request, and Fongo can only port in a number requested on your behalf. Fongo has no say on the other numbers on your Virgin Mobile account.

Virgin on the other hand, has lots of opportunity to mess up your account. I doubt they would, but I think it would be wise to talk to Virgin to see what happens when one of their numbers is removed from the same account.

[UrbanBoy]

What's a manual port... Do I have to do anything

[bridonca]

What's a manual port... Do I have to do anything

You do not have to do anything different. A manual port might take longer to do because it is not automated. Manual ports are done by telco technicians when the boilerplate porting process does not work. A manual port usually takes more time. I am only guessing that this will be a manual port. Usually less than a week, 10 business days max. You should not be without a working number for that period of time, maybe an hour or less.

[d4m1r]

I ported my cell # from Virgin Mobile to Fongo about a year ago...No issues.

I only had that 1 number from Virgin Mobile so it automatically closed my account. If you have multiple numbers through them under 1 account, it will not affect the overall account nor any other numbers. If you have multiple numbers across multiple accounts, Virgin Mobile will automatically close one/all of the accounts if they no longer have any numbers associated with them.

AFAIK, most/all of the telcos operate like that...