Few questions before signing up.

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reiyu
Just Passing Thru
Posts: 4
Joined: 09/01/2014

Few questions before signing up.

Post by reiyu »

Hi,

I already have a number with Fongo. I also saw the unlock key with FreePhoneLine and I'm interested in doing that.

Couple of questions:
1. Do I have to port my number to FreePhoneLine first?
2. It's only $50 up front right? No other charges after?

Thanks.
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
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ISP Name: Eastlink
Computer OS: XP

Re: Few questions before signing up.

Post by bridonca »

reiyu wrote:
1. Do I have to port my number to FreePhoneLine first?
2. It's only $50 up front right? No other charges after?
You will have to get another account with Freephoneline. You will be given a new phone number. For $50, you will get SIP settings. You are expected to know how to set up your own SIP device, though there are people here in this forum that can help if you get stuck. There are settings for most devices already here.

If you want to port over a phone number, it will cost $25 extra. You can do that later when everything is working for you..

As for extra charges, you can get credit to pay for area that are not covered by the free calling areas. But there is no other charges.
reiyu
Just Passing Thru
Posts: 4
Joined: 09/01/2014

Re: Few questions before signing up.

Post by reiyu »

thanks, bridonca!

also another thing, are incoming calls free? any incoming long distance fees?

cheers.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Few questions before signing up.

Post by Jake »

As Bridonca said, if you have a Fongo number you will will have to open up a FreePhoneLIne account in order to take advantage of purchasing the unlock key. At this time you will be given another phone number.

If you would like to use your Fongo number you can always port (move) your number from Fongo to FPL http://support.fongo.com/entries/535548 ... ngo-Mobile for $5. Note though this will close your Fongo account and any additional purchases made on it (world credits, text credits, etc).

The $50 is a one time charge, there is of course TAX to go on top of that, and you will have to buy your own ATA, or whatever you are planning to use with it.

NONE of the Fongo/FPL services charge for incoming long distance or local calls. Apart from their Home Phone service you will not get a 'bill' from them. You will have to purchase world credits if you want to call numbers outside the free call areas.

I got my first number with them nearly 5 years ago now, and all it has ever cost me for that number is the initial $50 :)
reiyu
Just Passing Thru
Posts: 4
Joined: 09/01/2014

Re: Few questions before signing up.

Post by reiyu »

Jake wrote:If you would like to use your Fongo number you can always port (move) your number from Fongo to FPL http://support.fongo.com/entries/535548 ... ngo-Mobile for $5. Note though this will close your Fongo account and any additional purchases made on it (world credits, text credits, etc).
Thanks, but the link you provided me points me to transfer a number from FPL to Fongo, not the other way around. Is it going to be using the same form??
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: Few questions before signing up.

Post by bridonca »

You can transfer your existing FreePhoneLine phone number to Fongo Mobile/Fongo Home Phone or vice-versa.

At least that is what is says on the link. http://support.fongo.com/entries/535548 ... ngo-Mobile

I never knew about the $5 porting fee for Fongo related services. That is a nice surprise!

I think it is the same form for either direction, just put in the right phone number, and I am sure Fongo will figure it out.
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Jake
Technical Support
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Joined: 10/18/2009

Re: Few questions before signing up.

Post by Jake »

reiyu wrote:Thanks, but the link you provided me points me to transfer a number from FPL to Fongo, not the other way around. Is it going to be using the same form??
http://support.fongo.com/entries/535548 ... ngo-Mobile
You can transfer your existing FreePhoneLine phone number to Fongo Mobile/Fongo Home Phone or vice-versa....
As far as I know that support page says it goes both ways so one would assume it is the same form. It's all internal so I can't see it making much difference. If you go through the steps they will soon tell you that a different form needs filling out (if they do, could you post here where they send you as I couldn't find another one).

~Jake
reiyu
Just Passing Thru
Posts: 4
Joined: 09/01/2014

Re: Few questions before signing up.

Post by reiyu »

this is awesome. thanks for the info!