the sound is all garbled on outgoing calls

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oba
Just Passing Thru
Posts: 7
Joined: 04/01/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6
ISP Name: ACANAC
Computer OS: XP

the sound is all garbled on outgoing calls

Post by oba »

Starting yesterday the sound on the outgoing calls is garbled, very hard to understand the person you are talking to.I use ATA PAP2Tmodem. Any help ?? On incoming calls the sound is perfect.Thanks !
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: the sound is all garbled on outgoing calls

Post by FONGO_kris »

Under Line 1 there is an option called Jitter Buffer Level, depending on your internet speed you want to adjust that accordingly.

3mbps and below :: Very to Extremely High
4mbps and above :: High or Low

Rule of thumb is the FASTER your internet speed, the LOWER you want this level, and vice versa with lower speeds, the LOWER the speed, the HIGHER you want the Jitter level.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
oba
Just Passing Thru
Posts: 7
Joined: 04/01/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6
ISP Name: ACANAC
Computer OS: XP

Re: the sound is all garbled on outgoing calls

Post by oba »

Thank you ! I hope I finish with all the issue regarding this phone line.