What is the procedure when buying a new phone

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405peugeot
Just Passing Thru
Posts: 9
Joined: 12/22/2012
SIP Device Name: nexus 5
Firmware Version: android5
ISP Name: videotron LTE

What is the procedure when buying a new phone

Post by 405peugeot »

Hello, i will be receiving a new smartphone this week, my old one is not working any more.What will be the procedure to use my same Fongo tel. #.
I know i will have to download the app in the new phone but how to use my same tel # and cancel my old phone.Thanks.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: What is the procedure when buying a new phone

Post by Jake »

You will just sign in with your account you have now once you have downloaded the app and it will load the account onto that phone.
405peugeot
Just Passing Thru
Posts: 9
Joined: 12/22/2012
SIP Device Name: nexus 5
Firmware Version: android5
ISP Name: videotron LTE

Re: What is the procedure when buying a new phone

Post by 405peugeot »

Ok, i will try this procedure and let you know if it worked, thanks a lot.