VM not arriving via email and MWI constantly on

[lobotiger]

Hi everyone. I've noticed these past few days that the MWI light on our phone has been on and steady even after checking the messages and deleting them. I've experienced this in the past but usually after a few minutes or hours it clears itself up. However this week I also noticed that on top of this, I haven't received a single voice mail attachment to my email.

I just tried resetting the connection but nothing has changed.

Appreciate any assistance as it's been pretty rock solid for my for the past while.

Thanks!

LoboTiger

[Fongo Support]

Hi everyone. I've noticed these past few days that the MWI light on our phone has been on and steady even after checking the messages and deleting them. I've experienced this in the past but usually after a few minutes or hours it clears itself up. However this week I also noticed that on top of this, I haven't received a single voice mail attachment to my email.

I just tried resetting the connection but nothing has changed.

Appreciate any assistance as it's been pretty rock solid for my for the past while.

Thanks!

LoboTiger

Hi there,

please check this:

http://forum.fongo.com/viewtopic.php?f= ... 576#p65572

Regards,

[lobotiger]

Hi everyone. I've noticed these past few days that the MWI light on our phone has been on and steady even after checking the messages and deleting them. I've experienced this in the past but usually after a few minutes or hours it clears itself up. However this week I also noticed that on top of this, I haven't received a single voice mail attachment to my email.

I just tried resetting the connection but nothing has changed.

Appreciate any assistance as it's been pretty rock solid for my for the past while.

Thanks!

LoboTiger

Hi there,

please check this:

http://forum.fongo.com/viewtopic.php?f= ... 576#p65572

Regards,

Hi, my problem is not so much that the MWI is still on...I can live with that for a bit. The issue is that I have not been receiving emails with my voicemails attached. Would this be something that needs to be checked for my account only? Maybe reset something on your end?

LoboTiger

[Fongo Support]

Hi everyone. I've noticed these past few days that the MWI light on our phone has been on and steady even after checking the messages and deleting them. I've experienced this in the past but usually after a few minutes or hours it clears itself up. However this week I also noticed that on top of this, I haven't received a single voice mail attachment to my email.

I just tried resetting the connection but nothing has changed.

Appreciate any assistance as it's been pretty rock solid for my for the past while.

Thanks!

LoboTiger

Hi there,

please check this:

http://forum.fongo.com/viewtopic.php?f= ... 576#p65572

Regards,

Hi, my problem is not so much that the MWI is still on...I can live with that for a bit. The issue is that I have not been receiving emails with my voicemails attached. Would this be something that needs to be checked for my account only? Maybe reset something on your end?

LoboTiger

Hi there,

No, that's not the case. Please login into your email account and check your junk mail or spam folder.

Regards,

[lobotiger]

Man I feel like an idiot. You're right. For some reason they've now been flagged as spam and were there all along for the past week or so. Thanks for the tip.

LoboTiger