Can't call between FPL number on Asterisk/FreePBX

This section is for general discussions surrounding digital phone service.
sukasem
Active Poster
Posts: 57
Joined: 01/29/2010

Can't call between FPL number on Asterisk/FreePBX

Post by sukasem »

Hi,
I purchase 2 sip configuration files to use on Asterisk/FreePBX but I have problem I can't call each other. It will go directly to mailbox (the person you trying to reach is unavailable, please leave a message prompt). Other than that it works fine. Someone else can call to both numbers. Both number can call elsewhere. I even can call itself and it goes to voicemail menu (You have no messages prompt).

PSTN <-> FPL = OK
Other VOIP provider <-> FPL = OK
FPL(#A) <-> FPL(#B) = Fail FPL server won't pass the call to Asterisk
FPL(#A) -> FPL(#A) = Sort of OK (check voicemail), maybe not because it still in FPL server, not Asterisk viocemail

Trunk Setting:

Peer Detail:
username=1403XXXXXXX
type=peer
sendrpid=yes
secret=xxxxxx
qualify=yes
nat=yes
insecure=very
host=voip.freephoneline.ca
fromdomain=voip.freephoneline.ca
dtmfmode=auto
disallow=all
context=from-trunk
allow=g729&ulaw

User Detail:
type=user
secret=xxxxxxx
fromuser=1403XXXXXXX
fromdomain=voip.freephoneline.ca
dtmfmode=auto
disallow=all
context=from-pstn
canreinvite=no
allow=g729&ulaw

Register:
1403XXXXXXX:xxxxxx@voip.freephoneline.ca/1403XXXXXXX


Anyone have idea :?

Thank you,
Sukasem
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Can't call between FPL number on Asterisk/FreePBX

Post by FONGO_kris »

What area code is your phone number in?

Unfortunately I cannot offer any support for Asterisk or FreePBX beyond the obvious, as a company policy we do not provide technical support to PBX gateways being used with our residential services; sorry.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
sukasem
Active Poster
Posts: 57
Joined: 01/29/2010

Re: Can't call between FPL number on Asterisk/FreePBX

Post by sukasem »

Hi Kris,

Calgary 403

Thank you,
Sukasem
zombie999
Lightly Seasoned
Posts: 202
Joined: 10/17/2009

Re: Can't call between FPL number on Asterisk/FreePBX

Post by zombie999 »

Do you have G729 license for at least 2 channels?

Did you forward RTP port range to your * server?

Check the * log file to see if the call is coming.

Check your outbound / inbound routes.

Check max number of channels setting in trunks.
sukasem
Active Poster
Posts: 57
Joined: 01/29/2010

Re: Can't call between FPL number on Asterisk/FreePBX

Post by sukasem »

Hi Zombie,
zombie999 wrote:Do you have G729 license for at least 2 channels?
No, I have 1 channel but I did change both trunk to ulaw but still no luck.

zombie999 wrote:Did you forward RTP port range to your * server?
Yes, It work fine for each individual trunk. I can make outgoing and receive incoming.

zombie999 wrote:Check the * log file to see if the call is coming.
Nothing coming in to Asterisk server

Here short log:
-- Executing [s@macro-dialout-trunk:18] GotoIf("SIP/726-b7d03f38", "0?customtrunk") in new stack
-- Executing [s@macro-dialout-trunk:19] Dial("SIP/726-b7d03f38", "SIP/FPL/403879xxxx|300|") in new stack
-- Called FPL/403879xxxx
-- SIP/FREEPHONELINE-09971478 answered SIP/726-b7d03f38
== Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on 'SIP/726-b7d03f38' in macro 'dialout-trunk'
== Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on 'SIP/726-b7d03f38'
-- Executing [h@macro-dialout-trunk:1] Macro("SIP/726-b7d03f38", "hangupcall|") in new stack

zombie999 wrote:Check your outbound / inbound routes.
For each individual trunk, I can make outgoing and receive incoming to/from somewhere else. But just can't call each other.

zombie999 wrote:Check max number of channels setting in trunks.
I leave it blank so, no limit.


Thank you,
Sukasem
zombie999
Lightly Seasoned
Posts: 202
Joined: 10/17/2009

Re: Can't call between FPL number on Asterisk/FreePBX

Post by zombie999 »

Try these settings and report. Leave incoming context blank. Use same register string.

type=friend
context=from-pstn ; my default context for incoming calls
username="MY FPL NUMBER"
secret="MYPASSWORD"
host=voip.freephoneline.ca
insecure=port,invite
nat=yes
qualify=no
allow=ulaw
canreinvite=no
sukasem
Active Poster
Posts: 57
Joined: 01/29/2010

Re: Can't call between FPL number on Asterisk/FreePBX

Post by sukasem »

zombie999 wrote:Try these settings and report. Leave incoming context blank. Use same register string.

type=friend
context=from-pstn ; my default context for incoming calls
username="MY FPL NUMBER"
secret="MYPASSWORD"
host=voip.freephoneline.ca
insecure=port,invite
nat=yes
qualify=no
allow=ulaw
canreinvite=no
Hi Zombie,

Still not working,

Thank you,
Sukasem
zombie999
Lightly Seasoned
Posts: 202
Joined: 10/17/2009

Re: Can't call between FPL number on Asterisk/FreePBX

Post by zombie999 »

Can you receive TWO simultaneous calls from other providers to your TWO different FPL?

Can you place 2 simultaneous calls from your 2 FPL and at the same time receive call waiting calls on both of these lines at the same time?
sukasem
Active Poster
Posts: 57
Joined: 01/29/2010

Re: Can't call between FPL number on Asterisk/FreePBX

Post by sukasem »

Hi Zombie999,

I can received 2 simultaneous calls. The weird thing is if I call my FPL# indirectly (put call forward on the other number) then it works. I just can't call each other directly. And another thing, I can use FPL softphone (non Asterisk) to call each other directly too.

Anyone else having 2 numbers on Asterisk.

Thank you,
Sukasem
zombie999
Lightly Seasoned
Posts: 202
Joined: 10/17/2009

Re: Can't call between FPL number on Asterisk/FreePBX

Post by zombie999 »

Interesting. It probably has something to do with your area code.

I have 2 lines with * and works fine. I'm in TO though.
sukasem
Active Poster
Posts: 57
Joined: 01/29/2010

Re: Can't call between FPL number on Asterisk/FreePBX

Post by sukasem »

Hi Zombie,

Thank you for help anyway,
At least I know someone else got it working,
But too bad I can't get help from FPL because Asterisk is not support.
I will post a request for Asterisk Support in Suggestion Box. ;)

BTW, anyone else in Calgary using FPL on Asterisk. Would you mind if I could make a test call ? :oops:

Cheers,