Is the 250 area code no longer free to call?
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Is the 250 area code no longer free to call?
I've been calling 250 area code perfectly fine ever since I got freephoneline. Worked fine yesterday
Now, today, I'm getting "this call is not covered by your tariff plan".
Now, today, I'm getting "this call is not covered by your tariff plan".
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Re: Is the 250 area code no longer free to call?
Funny you should ask this. My wife tried to call her mum this afternoon (250 area code) and got that message also. I asked Admin about it and he said it should be 'local', but at the moment it is not for me. It's good to know that it was at some point, which means that something must have changed and hopefully will be put back.Liptonbrisk wrote:I've been calling 250 area code perfectly fine ever since I got freephoneline. Worked fine yesterday
Now, today, I'm getting "this call is not covered by your tariff plan".
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Re: Is the 250 area code no longer free to call?
what city are you referring to in mention of the 250 area code? I'll have to see what's happened here
Steve
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Fongo
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Re: Is the 250 area code no longer free to call?
For me we are trying to call Victoria BC. As you have 778 numbers I assumed that 250 would be local to that and so 'local' to us. I will admit we have never actually called a 250 number until our failed attempt yesterday, so I can't confirm that it was ever working.FPL-steve wrote:what city are you referring to in mention of the 250 area code? I'll have to see what's happened here
I did however draw hope from the OP message as they said they were able to call 250 numbers. I did try looking on a local numbers site that Admin linked to in one of his posts and from what I could understand 778 was local to 250. You may tell me different however.

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Re: Is the 250 area code no longer free to call?
Hm, the Victoria BC rate center doesn't even overlap any of our other rate centers. Unfortunately I don't forsee us being able to add this until it's ON-NET to us, because any calling to this rate center before would have been costing us. It may have been a programming error that was slow to be caught.
Steve
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Re: Is the 250 area code no longer free to call?
OK, thanks for letting me know. This was the page I looked at http://www.localcallingguide.com/lca_ex ... xch=017840FPL-steve wrote:Hm, the Victoria BC rate center doesn't even overlap any of our other rate centers. Unfortunately I don't forsee us being able to add this until it's ON-NET to us, because any calling to this rate center before would have been costing us. It may have been a programming error that was slow to be caught.
I must be reading it wrong. I just assumed that because both 778 and 250 were on that page they would be local.
Again, thanks for letting me know, I will get out the calling card

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Re: Is the 250 area code no longer free to call?
Gotcha - the rate centers go by both NPA and NXX. Some NXX's may fall in one rate center, some may fall in another. So depending on the location, it may that some 250 numbers are local to our covered regions, and others are not (as an example - I'm not sure what the NPA's all are in our covered cities out west)Jake wrote:OK, thanks for letting me know. This was the page I looked at http://www.localcallingguide.com/lca_ex ... xch=017840FPL-steve wrote:Hm, the Victoria BC rate center doesn't even overlap any of our other rate centers. Unfortunately I don't forsee us being able to add this until it's ON-NET to us, because any calling to this rate center before would have been costing us. It may have been a programming error that was slow to be caught.
I must be reading it wrong. I just assumed that because both 778 and 250 were on that page they would be local.
Again, thanks for letting me know, I will get out the calling card
Steve
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Re: Is the 250 area code no longer free to call?
I was calling Nelson, B.C.(250-354-xxxx) without any problems ever since I signed up to freephoneline. I had been under the impression Nelson was free to call (along with the rest of the 250 area code), since I never received the tariff error before.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Re: Is the 250 area code no longer free to call?
I can no longer call 250 numbers also. Worked since I signed up a month ago but just recently I get that message "not in tariff area". I'm dialing from 604 area code, shouldn't it work? It's been a real problem because my boyfriend calls his brother eveyday (he's 250).
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Re: Is the 250 area code no longer free to call?
As we stated earlier - 250 isn't actually in our areas we cover for free. It was a mistake which has been caught and fixed.pochodaj wrote:I can no longer call 250 numbers also. Worked since I signed up a month ago but just recently I get that message "not in tariff area". I'm dialing from 604 area code, shouldn't it work? It's been a real problem because my boyfriend calls his brother eveyday (he's 250).
Steve
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Re: Is the 250 area code no longer free to call?
I created a rather lengthy workaround that will allow users who paid for their config file to do this. see http://forum.freephoneline.ca/viewtopic.php?f=14&t=1288