Outgoing Call is dropped after 32secs

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nagraman
Just Passing Thru
Posts: 2
Joined: 01/30/2015

Outgoing Call is dropped after 32secs

Post by nagraman »

Every time I make an outgoing call, it is dropped exactly at 32 secs every time.

I'm not sure what the issue is.
Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: Outgoing Call is dropped after 32secs

Post by Mango »

Please confirm that your device is configured as per the official guide at http://forum.fongo.com/viewforum.php?f=15 .

If it is already configured correctly, let us know what ATA and router you are using.
nagraman
Just Passing Thru
Posts: 2
Joined: 01/30/2015

Re: Outgoing Call is dropped after 32secs

Post by nagraman »

Mango wrote:Please confirm that your device is configured as per the official guide at http://forum.fongo.com/viewforum.php?f=15 .

If it is already configured correctly, let us know what ATA and router you are using.
Thank you so much for your help.

It just required to be configured correctly. I had recently changed routers so I guess the settings went back to default.

Thanks again