Disable Voicemail or increase ring time to 60 seconds

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wycitox
Just Passing Thru
Posts: 2
Joined: 03/14/2015

Disable Voicemail or increase ring time to 60 seconds

Post by wycitox »

Hi

I have the need to have my number ring at least 60 seconds before it goes to voicemail, is there a way to disable voicemail?
For now I can only increase the ring time to 5 rings (35 seconds)
So far happy with service, thank you
If needed to be done in your SIP server I can provide the number to do this for as I have several number with you (paid FPL)
Please advice
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Disable Voicemail or increase ring time to 60 seconds

Post by Jake »

The quick answer is no, you can't.

The longer answer is this is done because FPL needs to make their revenue from terminating the calls (by the answerphone picking the call up). If they left it too long the caller might put the phone down and then they would miss the termination fee.

There is a way you can do it (sort of), but it means setting up an Asterisk PBX and is probably more trouble than what you are trying to achieve.