I have downloaded the FPL desktop. Able to make out going calls but unable to receive incoming calls. I tried calling my FPL phone# it simply gives busy. I have unlocked SIP and I haven't set up my ATA yet.
I was wondering why I not reach my FPL #?
Need help.
Thanks in advance
FPL Desktop not receiving incoming calls
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memory1524
- One Hit Wonder
- Posts: 1
- Joined: 03/15/2015
- SIP Device Name: Cisco SPA2102
- ISP Name: Primus - DSL
- Computer OS: Windows7
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bridonca
- Technical Support
- Posts: 1225
- Joined: 11/16/2009
- SIP Device Name: Netgear WGR615V
- Firmware Version: latest
- ISP Name: Eastlink
- Computer OS: XP
Re: FPL Desktop not receiving incoming calls
What do you have for a router? If you are using your modem for a router, it appears the modem is not up to the job when it comes to routing SIP VOIP packets.
I am not a big fan of your Cisco ATA. When your network in properly configured, the ATA works fine. Any misconfiguration, and you get these problems you got on the computer. The firmware is 10 years old, for pete's sake! I recommend no one buy Cisco consumer gear only because there is better stuff out there for about the same price. But it is what you have, and it is salvageable.
If I was going to use SIP VOIP, I would make sure I would get a router that can handle it. I would put the modem in bridge mode, which would make the modem work only as a modem, and buy a DD-WRT friendly router. You might not have to flash the router to DD-WRT, though I recommend it, but DD-WRT friendly routers use more stable chipsets, and the default firmware tends to to be more stable than on routers that are not DD-WRT friendly.
On to the desktop problem, so what happens when you disable the windows firewall. If it works, you might as well disable the windows firewall, because it is worse than useless, and you already have a firewall on your router.
I am not a big fan of your Cisco ATA. When your network in properly configured, the ATA works fine. Any misconfiguration, and you get these problems you got on the computer. The firmware is 10 years old, for pete's sake! I recommend no one buy Cisco consumer gear only because there is better stuff out there for about the same price. But it is what you have, and it is salvageable.
If I was going to use SIP VOIP, I would make sure I would get a router that can handle it. I would put the modem in bridge mode, which would make the modem work only as a modem, and buy a DD-WRT friendly router. You might not have to flash the router to DD-WRT, though I recommend it, but DD-WRT friendly routers use more stable chipsets, and the default firmware tends to to be more stable than on routers that are not DD-WRT friendly.
On to the desktop problem, so what happens when you disable the windows firewall. If it works, you might as well disable the windows firewall, because it is worse than useless, and you already have a firewall on your router.