Call Logs

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Degenerate
Quiet One
Posts: 40
Joined: 12/30/2014

Call Logs

Post by Degenerate »

Hi everyone.

Is every incoming phone call logged regardless if someone answers or not? What is supposed to happen if someone calls, lets it ring for one second and then immediately hangs up before someone is able to answer the phone? Someone has been calling my house about 10x in the past 10 minutes, lets it ring once, and then hangs up before I can answer. I check the call logs and no calls have been logged since 5:10pm when I called home. Shouldn't the phone number still appear in the logs even if no one answers the phone on my side?
Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: Call Logs

Post by Mango »

It sounds like a SIP scanner is trying to hack you. Since you don't say what ATA and router you use, it is impossible for us to give you any specific advice on how to solve this problem.
Degenerate
Quiet One
Posts: 40
Joined: 12/30/2014

Re: Call Logs

Post by Degenerate »

Mango wrote:It sounds like a SIP scanner is trying to hack you. Since you don't say what ATA and router you use, it is impossible for us to give you any specific advice on how to solve this problem.
Thanks for your reply. I'm still very new to using VOIP phones as I've only been a member since Jan. I'm using just a standard LINKSYS WRT router and a Sipura/SPA2000 as my ATA. Everything was setup for me by my brother so I don't have much info on it.

Any advice on how I can fix this problem? I'm going to leave my ATA unplugged for the remainder of the night.
Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: Call Logs

Post by Mango »

If you are using port forwarding or DMZ on your router, remove it.

Try to change your ATA's SIP Port to a random number between 20000 and 65535.

Hopefully my guess is correct and that will solve the problem.
Degenerate
Quiet One
Posts: 40
Joined: 12/30/2014

Re: Call Logs

Post by Degenerate »

Mango wrote:If you are using port forwarding or DMZ on your router, remove it.

Try to change your ATA's SIP Port to a random number between 20000 and 65535.

Hopefully my guess is correct and that will solve the problem.
Okay thanks I'll check.