UTstarcom

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before2012
Just Passing Thru
Posts: 3
Joined: 05/28/2010
SIP Device Name: UTstarcom
Computer OS: vista

UTstarcom

Post by before2012 »

Does anyone use a UTstarcom voice modem with freephoneline?
I own one... i am having problems with it. When incoming calls 85% chance getting a busy tune. how can i fix this? im also finding 50% of the time i pick up the phone to call out there no dial tune and i must reboot(unplug it for a quick 10 secs or so) . could anyone help me? im told its a good voice modem.
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: UTstarcom

Post by FONGO_steve »

Moving this..
please read the forum rules when you get a chance
Steve
Fongo
Development Support Specialist.
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: UTstarcom

Post by bridonca »

I know I am starting to sound like a broken record, but you have a NAT problem. If you plug in the ATA directly to the modem, and the problem goes away, that confirms my guess. You will have to forward ports directly to the ATA with the router