This account is already in use

[zoro]

Hello,

I've been using FPL for few years. Have VoIP adapter with SIP key. All of a sudden tonight, I've started getting message: "this account is already in use".

What is going on?

My home phone is useless at the moment. Did reboot, but no help.

Thanks

[Fongo Support]

Hello,

I've been using FPL for few years. Have VoIP adapter with SIP key. All of a sudden tonight, I've started getting message: "this account is already in use".

What is going on?

My home phone is useless at the moment. Did reboot, but no help.

Thanks

Hi,

You should probably power off device for 10-15 minutes to clear that error.

It looks like a call you made is still in progress and did not complete.

Let me know.

Regards,

[zoro]

Hello,

please, be advised that error cleared itself overnight. However, I did cold reboot two times, but that was rather quick. Definitely, not an issue anymore. As always, thank you FPL support and community.

appreciated,

Zoro