Can't log in to my account on FPL site

[blueribbonchoco]

I haven't had this problem before

I'm trying to log in to my freephoneline account on your website (https://www.freephoneline.ca/login)

But Firefox browser gives me this message:

Secure Connection Failed

An error occurred during a connection to www.freephoneline.ca. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

[blueribbonchoco]

On Chrome, no problem.
But with Firefox, problem.

[awan]

happening with me too, you are note alone

[Fongo Support]

happening with me too, you are note alone

Hi,

We are aware of this, try to use Chrome for now.

Thank you for your patience.

regards,

[Fongo Support]

happening with me too, you are note alone

Hi,

Can you please try again now and let me know?

Thanks,

[blueribbonchoco]

It works again on Firefox.

[awan]

I am still getting the same problem on mozilla, even though I ran the ccleaner to clear the cache
I am using the latest update of mozilla firefox 39.0 on windows 7 professional

[Fongo Support]

I am still getting the same problem on mozilla, even though I ran the ccleaner to clear the cache

Hi,

I just tested and it should work fine.

Firefox(Mozilla) should work with no issues.

regards,

[awan]

Ok seems to be a computer specific problem, on my other computer it is working