Why my voicemail not working

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vivibestfriend
One Hit Wonder
Posts: 1
Joined: 06/08/2010
SIP Device Name: PAP2
Firmware Version: 3.1.15(LS)
ISP Name: Rogers Cable
Computer OS: Windows Vista
Router: Linksys WRT54G

Why my voicemail not working

Post by vivibestfriend »

When I dialed *98 from both ATA and softphone, it asked me to enter my account number. I entered my phone number and it didn't work. Can you please let me know what went wrong? Also when I called my number, after many ringtones, it did not go into voicemail, instead I was told that this account is invalid.

Thanks.
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Why my voicemail not working

Post by FONGO_kris »

Could you please PM me your Freephoneline number and I'll see if I can get this rectified ASAP for you.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
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