Starting Over?

Share your tips, tricks and best practise ideas for Fongo services in here!
Redcorpse
Just Passing Thru
Posts: 3
Joined: 05/05/2010
ISP Name: Primus DSL
Computer OS: Windows 7

Starting Over?

Post by Redcorpse »

Is it at all possible to change my number's location? I realized after I got it going that I should have picked Ajax instead of Oshawa. If not, is there a way to cancel my current account so I can just start over? Thank you.
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Starting Over?

Post by FONGO_kris »

Of course, in your main account window there is a "Delete Account" button. After clicking this and confirming you may sign up for another account with the same credentials. You may have to delete your browsing history in order to sign up again on the same computer.
Kris
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falcon
One Hit Wonder
Posts: 1
Joined: 06/11/2010

Re: Starting Over?

Post by falcon »

What if I have already paid for the config file. If I cancel
and start all over again with the same user name will I get a new
config file without any additional charge.
Well in fact I only ordered it 2 days ago I haven't been charged or received the file yet. Should I cancel the number?
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Starting Over?

Post by FONGO_steve »

falcon wrote:What if I have already paid for the config file. If I cancel
and start all over again with the same user name will I get a new
config file without any additional charge.
Well in fact I only ordered it 2 days ago I haven't been charged or received the file yet. Should I cancel the number?
Config files are per-number, not per person/account
Steve
Fongo
Development Support Specialist.
Madwand
Quiet One
Posts: 47
Joined: 01/14/2010
SIP Device Name: SPA-2102
ISP Name: Teksavvy Cable 100/10
Computer OS: Windows 7 Professional

Re: Starting Over?

Post by Madwand »

With the exception of porting on top of your already existing FPL provided phone number with the config file. :)
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Starting Over?

Post by FONGO_steve »

Madwand wrote:With the exception of porting on top of your already existing FPL provided phone number with the config file. :)
Correct - porting is the exception where the ported number takes the place of the existing number.
Steve
Fongo
Development Support Specialist.