Audio from PC not Headset?

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
Forum rules
Kojisan
One Hit Wonder
Posts: 1
Joined: 12/02/2015
ISP Name: TELUS
Computer OS: Win 7

Audio from PC not Headset?

Post by Kojisan »

Hello,

Just installed the Freephoneline desktop app and everything seems to be fine however, the issue I have is that audio is coming through my PC speakers and not my Jabra GN9350 headset. I can place calls via. the app and I can receive calls but everything is routed through the PC speakers and not through the Jabra headset. I've tried to find where to configure this but can't seem to locate this setting. I'm sure it's something simple that I'm missing but any help is appreciated.
Top
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Audio from PC not Headset?

Post by Jake »

The sound will only come through whatever is set up to be your default playback device. As far as I know you can't select a different device to work with the desktop app.

What this means is if you want to use your headset, you will have to set that as your default device.
Top

Return to “Community Support”