Getting world credits

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denterry
Just Passing Thru
Posts: 5
Joined: 10/02/2012
SIP Device Name: HTC Magic
Firmware Version: 2.1 update
ISP Name: Rogers Cable wi fi
Router: linksys ese 6241

Getting world credits

Post by denterry »

I have recently updated fongo app. I believe that I am to receive credits for using World credits and I'm pushing on the new button to receive these world credits and what I'm doing is getting the spinning icon. I've tried to reload and restart your mind well working cell phone. I still get the same thing every time

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User avatar
Fongo Support
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Posts: 1689
Joined: 01/01/2013

Re: Getting world credits

Post by Fongo Support »

denterry wrote:I have recently updated fongo app. I believe that I am to receive credits for using World credits and I'm pushing on the new button to receive these world credits and what I'm doing is getting the spinning icon. I've tried to reload and restart your mind well working cell phone. I still get the same thing every time

Sent from my SM-G386W using Tapatalk
Hi,

Please follow the steps below:

1. Open a support ticket for this issue.

https://www.youtube.com/watch?v=xsVFrWbzVzs

2. Once you have the ticket#, please send me a private message (PM) with the ticket#.

http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

Note: if you do not wish to open a ticket, please try this:

https://www.youtube.com/watch?v=C-HIFCB6uY8

regards,


Best regards,