No Caller ID

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ak947
Just Passing Thru
Posts: 5
Joined: 12/10/2011
SIP Device Name: WRTP54G
Firmware Version: 3.1.17
ISP Name: Rogers
Router: Linksys WRTP54G

No Caller ID

Post by ak947 »

After Dec 1, 2015, I can't see the caller ID anymore. Nothing has been changed on my router/ATA/modem. I am using linksys WRTP54G as ATA and Dlink DIR-816L as router. Please help me.Thanks a lot!
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Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: No Caller ID

Post by Mango »

From within your WRTP54G's Voice >> User tab, check for CID Setting and be sure it is set to yes.

Disclaimer: I don't know if this refers to inbound or outbound Caller ID.
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ak947
Just Passing Thru
Posts: 5
Joined: 12/10/2011
SIP Device Name: WRTP54G
Firmware Version: 3.1.17
ISP Name: Rogers
Router: Linksys WRTP54G

Re: No Caller ID

Post by ak947 »

Thanks Mango, the problem solved.
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Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: No Caller ID

Post by Mango »

Sweet :D
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