Invalid contact number

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BAL
Just Passing Thru
Posts: 18
Joined: 03/29/2016
SIP Device Name: iPhone 6
ISP Name: Public Mobile
Computer OS: OS X El Capitan
Router: ASUS Wireless

Invalid contact number

Post by BAL »

Hi, I would like to download Fongo on my Mac and a friend of mine would like to download Fongo for his Apple tablet. When I try to register, it asks for a contact number, I assume that they want my phone number but, when I am finished filling the form, it says that I don't have a valid contact number. If not a phone number, what is a contact number? If it is the phone number that they want, why my phone number does not work? Thanks you.
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lustucru
Technical Support
Posts: 210
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
ISP Name: Bell Fibe 300/300
Computer OS: Windows 7 Pro 64 bits
Router: Bell hub 1000
Smartphone Model: Moto E
Android Version: Android 6.0
Location: Montreal (QC)

Re: Invalid contact number

Post by lustucru »

The contact number is your current phone number (landline or cell), 10 digits format (xxx-xxx-xxxx). If not recognized by the system, try to provide the country code (1-xxx-xxx-xxxx). This number must be a canadian phone number where you will receive an automated call with a unique PIN you will use to activate your account.