Double Entries in Call Logs

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ckkatan
Active Poster
Posts: 74
Joined: 11/29/2014
SIP Device Name: Cisco
ISP Name: DSL
Router: Linksys

Double Entries in Call Logs

Post by ckkatan »

Hi,

Is it just me?

I have been getting (seemed like) random double entries call logs.

Who should I contact at FPL to look into the call logs issue?

Thanks.
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Fongo Support
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Posts: 1689
Joined: 01/01/2013

Re: Double Entries in Call Logs

Post by Fongo Support »

ckkatan wrote:Hi,

Is it just me?

I have been getting (seemed like) random double entries call logs.

Who should I contact at FPL to look into the call logs issue?

Thanks.
Hi,

It is just you.

Or you have follow me setting set as simultaneous instead of sequential.

As explained below:

http://fongo.help/followme

Regards,
User avatar
ckkatan
Active Poster
Posts: 74
Joined: 11/29/2014
SIP Device Name: Cisco
ISP Name: DSL
Router: Linksys

Re: Double Entries in Call Logs

Post by ckkatan »

Hi,

I did enable the "follow me" option to simultaneous without any "follow me" phone number set (at the moment).

I will either disable it or set it to sequential for testing.

Does it matter if the follow me is set to "always call forward" or "call forward when unavailable"?

Thanks.