Dormant Account Fee

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
CoryCharron
One Hit Wonder
Posts: 1
Joined: 04/04/2016

Dormant Account Fee

Post by CoryCharron »

Can someone explain this fee, when and how often it is applied

Domant Account Fee Manual Charge $ 1.00
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Dormant Account Fee

Post by Fongo Support »

CoryCharron wrote:Can someone explain this fee, when and how often it is applied

Domant Account Fee Manual Charge $ 1.00
Hi,

Please see below:

https://fongo.zendesk.com/entries/22880 ... ld-Credits

Thanks,
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Dormant Account Fee

Post by Jake »

That seems a bit harsh. I hope whoever made that choice thought long and hard over the impression it will be making to their customers.