Unable to login freephoneline.ca

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pjk20
Just Passing Thru
Posts: 2
Joined: 09/09/2016
SIP Device Name: yealink
Firmware Version: 3.0
ISP Name: rogers
Computer OS: macos
Router: rogers

Unable to login freephoneline.ca

Post by pjk20 »

Hi

I am a SIP user, I can register my sip account to the sip phone no problem.
But I have no access to freephoneline.ca website account anymore, it suddenly doesn't allow me to login. Try to reset password, it says Invalid account.
Opened a ticket 2 days ago through fongo website, and no response so far. (Ticket #197432)

Anyone can direct me how to resolve this?

Thanks.
pjk20
Just Passing Thru
Posts: 2
Joined: 09/09/2016
SIP Device Name: yealink
Firmware Version: 3.0
ISP Name: rogers
Computer OS: macos
Router: rogers

Re: Unable to login freephoneline.ca

Post by pjk20 »

Problem resolved!
Thank you!
FreePhoneHappy
One Hit Wonder
Posts: 1
Joined: 09/29/2016

Re: Unable to login freephoneline.ca

Post by FreePhoneHappy »

I also am unable to login to my account. The password I am using is the same one that I get using the password recovery. Help!?
User avatar
Liptonbrisk
Technical Support
Posts: 3551
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 11 Pro (25H2)
Router: Asuswrt-Merlin & others

Re: Unable to login freephoneline.ca

Post by Liptonbrisk »

FreePhoneHappy wrote:I also am unable to login to my account. The password I am using is the same one that I get using the password recovery. Help!?
Submit a ticket: https://support.fongo.com/hc/en-us/requests/new

If no responds to your support ticket, provide the ticket number in a private message to Fongo Support (after logging in to the forums): http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.