This account is not valid" and incoming goes to VM

[dano]

Hi,

I signed up for freephoneline on Saturday and I am getting....

This account is not valid" when trying to call out.

and incoming calls go to voice mail.

Is there something they have to do to set it up during business hours, or are the SIP settings automatic on signup?
I have made all the changes to the HT702 for the latest firmware version and I have latest version
of tomato on the WNR3500Lv2...

SIP status is disconnected..

Any ideas....?
I spent all day yesterday searching forums etc...but can't seem to get it to work...

thanks,

[Jake]

Did you purchase the Unlock Key?

[dano]

Hi,

yes I purchased the unlock key on Saturday.....and received an email a few mins later....
and tried everything I could find in forums and docs, but I still get message....


thx

[dano]

its working now.....
not sure what the problem was....

thanks.....

[Jake]

Well I don't feel as though I was much help but I am glad it is working now. It should have been instant, but maybe there was some kind of backlog. Don't know.

[dano]

hi,
It was working last night, but this morning I get a fast busy calling out to many numbers and incoming calls go
to voicemail...
There was no changes made since it worked last night.

I did a factory reset on the HT702 and reset parameters this morning, but this didn't help....

The SIP status is connected.

any ideas...?

Thanks....

[dano]

its working again......
I will give it some time and try figure out what is going.....

thanks....