Voice mail alert

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Sampsonb
One Hit Wonder
Posts: 1
Joined: 12/28/2016

Voice mail alert

Post by Sampsonb »

My phone no longer displays the little envelope or the text telling me I have messages.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Voice mail alert

Post by Jake »

A few people have said about the voicemail MWI not working on the other services. It has been suggested it has something to do with the network outage that happened the other day.

Their status page says the voicemail is working fine, but it would seem it is not for some. http://status.fongo.com/

What I would suggest is like I do, and get your voicemails forwarded to an email address, this seems a more reliable way to get notified of messages to me.
albeause
Just Passing Thru
Posts: 15
Joined: 12/28/2016
SIP Device Name: spa-2102
Firmware Version: 5.2.13
ISP Name: Videotron
Computer OS: Windows 10
Router: Helix FI gateway CGM414X

Re: Voice mail alert

Post by albeause »

Looks like it has been fixed dec 30th 2:30pm. My both Sip FFL and my fongo mobile notification works fine. Please test and post your result. Thank you.