Acct only 2 weeks old, deleted for inactivity

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jp2centre
One Hit Wonder
Posts: 1
Joined: 01/03/2017
Computer OS: OSX 10.11.16

Acct only 2 weeks old, deleted for inactivity

Post by jp2centre »

The email said that free accounts are deleted after 90 days of inactivity. I have only had the account for a couple of weeks, and I have only just printed it on my new business cards. What gives?
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Acct only 2 weeks old, deleted for inactivity

Post by Jake »

It could also get deleted if they found something wrong with the information you entered.

I'm not saying you have, but for example if you have entered incorrect 911 information. (more information -> https://support.fongo.com/hc/en-us/arti ... t-deleted- )

Your best action is you to send in a support ticket https://support.fongo.com/hc/en-us/requests/new