Restore deleted number

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ehasson
Just Passing Thru
Posts: 2
Joined: 11/14/2017
SIP Device Name: pc

Restore deleted number

Post by ehasson »

Hi can someone please tell me how to restore a deleted number that was on Freephoneline.ca?
It’s very important
Thanks
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Liptonbrisk
Technical Support
Posts: 2769
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Restore deleted number

Post by Liptonbrisk »

1. Submit a ticket here: https://support.fongo.com/hc/en-us/requests/new.

Select "My account inquiry" for the final issue type.

2. Read the bold text at the bottom of this link: https://support.freephoneline.ca/hc/en- ... t-deleted-
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
ehasson
Just Passing Thru
Posts: 2
Joined: 11/14/2017
SIP Device Name: pc

Re: Restore deleted number

Post by ehasson »

I’ve seen that page but it doesn’t explain how to restore the number. Can you help?
User avatar
Liptonbrisk
Technical Support
Posts: 2769
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Restore deleted number

Post by Liptonbrisk »

ehasson wrote:I’ve seen that page but it doesn’t explain how to restore the number. Can you help?
I don't work for Freephoneline nor Fongo Mobile, so I can't. You have to submit a ticket, which is step 1. If the number is still available, then you'll likely have to buy World Credits for $5.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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