Newbie - no connection to the server

[faqvideo]

1. Softphone installed on a single computer in the network. IP address changed to static 192.168.1.3, Windows Firewall OFF. Computer connects to the outside world fine.
2. Linksys WRT54GL router - UDP ports for the specified IP address 13000-13001 and 6060-6061 - enabled.
3. Softphone keeps showing "No connection" message, buttons inactive. Connection test times out.
I tried to be as specific as possible. Any ideas? Thanks!

[callopsitte]

The ports to open with the softphone should use TCP not UDP like you did.

[faqvideo]

Thanks so much for reply. I made changes to TCP - still no connection. Application suggest that port 13000 should be open. I seem to have opened it. Did not I?

[callopsitte]

Also open port 53, 69 and 16384-16482.

Verify also that there is no sgn of any kind (like $ or &, etc.) in front of your username or display name.

[faqvideo]

Thanks once again!
Do you mean 53 to 69?

[callopsitte]

Yes 53 69, 5060-5061 and 16384-16482

[bridonca]

I do not mean to contradict you, but SIP usually goes through UDP. I may be corrected of course if that is not the case for freephoneline. In any case, open up both UDP and TCP traffic to the device to cover your bases.

I also noticed on the picture that port 6061 was open. I believe freephoneline's ports only go from 5060 to 6060. Again I can be corrected if wrong of course.

[FONGO_kris]

Yes most SIP goes through UDP, for the software you may need 13,000 & 13,001 and 6060-6061. For the ATA, you will need 5060 - 6061 - These can be changed on your device.

[faqvideo]

It's very frustrating. I've got possibly the coolest phone number from the freephoneline.ca, and can't make it work.
Is it me, my router, my computer, or something else?