FollowMe Settings Down Again - Please Fix!

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Morgan
Just Passing Thru
Posts: 24
Joined: 01/22/2010
ISP Name: Bell
Computer OS: Win 7 x64

FollowMe Settings Down Again - Please Fix!

Post by Morgan »

Sometime late last night or early this morning my FollowMe number has been deleted from the FollowMe tab on its own. It has been replaced with this message:

"You do not have any FollowMe numbers yet. Please add one from the form below."

If I add my number back in and click Add Number, I get this error message:
_________________________
ERROR!
The following error occurred:

_________________________

Can someone fix this issue as soon as possible please?

Thanks.

Morgan
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: FollowMe Settings Down Again - Please Fix!

Post by FONGO_kris »

Can you PM me your Freephoneline number and I'll see what I can pull up in our logs, nothing was down or even giving us trouble last night.
Kris
Logistics & International Purchasing | Fongo
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Morgan
Just Passing Thru
Posts: 24
Joined: 01/22/2010
ISP Name: Bell
Computer OS: Win 7 x64

Re: FollowMe Settings Down Again - Please Fix!

Post by Morgan »

It just started working now. I'll still send you my number in case you want to check the logs.