FPL number change

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FPL number change

Postby mli2001 » 12/16/2020

Does FPL still provide number change? I have moved to a different area code, and submitted a support ticket requesting change. No response so far.

I do have the VOIP unlock key for the old number.

Anyone did the same? Do you have to register a new number, and purchase a new unlock key?

Thanks!
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Re: FPL number change

Postby bridonca » 12/16/2020

Fongo tech support is still very much affected by COVID19. I would send them a ticket once a week till you get a response. https://status.fongo.com/

I would probably get a disposable fongo account, and see if you can find a phone number you like. When you are able to reach Fongo technical support, let them know you want to port your fongo account over to freephoneline, or get a new number, whatever is easier or cheaper.
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bridonca
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Re: FPL number change

Postby mli2001 » 12/16/2020

That's very helpful.

Thanks!
mli2001
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Re: FPL number change

Postby Liptonbrisk » 12/25/2020

Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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