SPA2102 (Firmware 5.2.13.004)

[Jake]

Credits to Val, thank you for your help.

The attached PDF will help you set up your SPA2102 (Firmware 5.2.13.004) device from scratch. It is a known working configuration so if you are having troubles with your SPA2102 (Firmware 5.2.13.004) reset back to defaults and follow this guide.

Edit by LiptonBrisk:
1) Navigate to Voice tab-->SIP tab-->SIP Timer Values (sec)
a. Reg Retry Intvl should be changed to 120 seconds
https://support.freephoneline.ca/hc/en- ... redentials
("Failed Registration Re-Try Interval: 120 seconds")


b.Mango suggests the SIP T1 default setting is too aggressive, and to help resolve potential registration issues, T1 should be set to 1.
Navigate to Voice tab -->SIP tab-->SIP Timer Values-->SIP T1
Change SIP T1 to 1


2) In your SPA2102, Navigate to the SIP tab-->NAT Support Parameters, and make sure that the following settings are enabled:

a)Handle VIA received-->yes
b)Handle VIA rport-->yes
c)Substitute VIA Addr-->yes

3. In your SPA2102, Navigate to Line 1 (or whatever you're using for FPL)-->SIP settings, and change SIP Port to a random number between 30000 and 60000. Do this for security reasons (to help avoid SIP Scanners/hackers). Also, this step may help to temporarily address a corrupted NAT association that's developed between a router and ATA (if you're having registration issues, try selecting a new random port number in this range, and then reboot the ATA. If that works, you were dealing with a corrupted/stale NAT association in your router).

Never use UDP 5060 for local SIP Port, and don't use the same UDP port number for the SIP port on any other Line.

4. In your ATA, navigate to Voice tab-->Line tab (whichever you use for FPL)-->Supplementary Service Subscription-->Block CID Serv:
a) change to no
b) Click "submit"
Do this to avoid 15 minute call disconnections.

5.Navigate to Line (being used for FPL) tab-->Dial Plan
a) Use ([2345689]11|988|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxx.|*98)

[Mango]

To prevent one-way or no audio with the new FPL switches, set the following on the Voice >> SIP tab:

Handle VIA received: yes
Handle VIA rport: yes
Substitute VIA Addr: yes

[ger482]

does anyone have the spa2102 firmware 5.2.13 .I can't find it any longer on the net. thanks

[hanke]

I have attached the file, but site wont let my upload a zip file so i renamed it to a txt file. Download it and then rename by just removing the .txt. Hopefully it will work for you..

[Liptonbrisk]

I have attached the file, but site wont let my upload a zip file so i renamed it to a txt file. Download it and then rename by just removing the .txt. Hopefully it will work for you..

Thank you.

[lawlietl]

Thank you so much Jake

"Never use UDP 5060 for local SIP Port, and don't use the same UDP port number for the SIP port on any other Line."

i spent 2 months retrying to resolve this issue ...you a life saver thank you much...

i had this setting for almost 10 years only in the last 2 months the calls and incoming calls wasn't working

[Jake]

I can't take credit for any of that.

A contributor, Val, supplied the initial guide, and LiptonBrisk provided the edit you referred to. Thanks goes to them both, not me.

My post was merely the vessel for their greatness and knowledge

[Liptonbrisk]

Thank you, Jake, for posting the guides and for the work you do here.