Have re-registered two or three times. Each time I enter the PIN number on a touchtone phone, I get "dead air". - nothing! - Originally I had registered with "Bud Phone", but kept getting the same message...."Your account is not activated". - Even though I entered the PIN number as requested.
Please help!
Enter PIN number ... then nothing.
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Chowzer
- Just Passing Thru
- Posts: 4
- Joined: 07/23/2010
- SIP Device Name: Dell 8400
- ISP Name: Bell Sympatico DSL
- Computer OS: Windows XP Home
- Router: Belkin pre N MIMO
Enter PIN number ... then nothing.
"If you don't know where you are going, you might end up somewhere else." - Yogi Berra
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FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
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- Android Version: 4.0.4
- Location: Cambridge
Re: Enter PIN number ... then nothing.
Give us a call, we'll activate you right away!Chowzer wrote:Have re-registered two or three times. Each time I enter the PIN number on a touchtone phone, I get "dead air". - nothing! - Originally I had registered with "Bud Phone", but kept getting the same message...."Your account is not activated". - Even though I entered the PIN number as requested.
Please help!
Make sure your registration attempt was within the last 24hrs though. If not, re-register then call us.
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
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Chowzer
- Just Passing Thru
- Posts: 4
- Joined: 07/23/2010
- SIP Device Name: Dell 8400
- ISP Name: Bell Sympatico DSL
- Computer OS: Windows XP Home
- Router: Belkin pre N MIMO
Re: Enter PIN number ... then nothing.
One phone call and all the problems with the activation code were gone ! Thank you for the prompt reply to my inquiry !
The service desk was courteous, helpful and the activation was done manually immediately.
I will be forwarding the Freephoneline website to others on my email "contact" list.
Thank you again!
The service desk was courteous, helpful and the activation was done manually immediately.
I will be forwarding the Freephoneline website to others on my email "contact" list.
Thank you again!
"If you don't know where you are going, you might end up somewhere else." - Yogi Berra