Can't activate new account

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Brajok
One Hit Wonder
Posts: 1
Joined: 07/07/2010
ISP Name: Cogeco
Computer OS: Win 7
Router: Belkin F5D8236-4

Can't activate new account

Post by Brajok »

I log in through the website, automated call, enter my PIN number and nothing. Dead air. Pressing # to cancel doesn't do anything either.
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Can't activate new account

Post by FONGO_kris »

Could you please PM me the email address you signed up with, I will manually activate your account.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
g-force
One Hit Wonder
Posts: 1
Joined: 07/20/2010

Re: Can't activate new account

Post by g-force »

I have the same problem, I tested on 2 different phones. Could you activate my account also?
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Can't activate new account

Post by FONGO_kris »

Could you please PM me the email address you used?
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
wiski
One Hit Wonder
Posts: 1
Joined: 07/25/2010
ISP Name: bell dsl
Computer OS: windows 7
Router: bell supplied

Re: Can't activate new account

Post by wiski »

Same problem here get the call enter the pin and nothing.
littlex
One Hit Wonder
Posts: 1
Joined: 07/22/2010
ISP Name: cogeco cable
Computer OS: windows 7
Router: linksys wrt54g

Re: Can't activate new account

Post by littlex »

Same problem here.
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Can't activate new account

Post by FONGO_kris »

For all users experiencing this, please PM Steve or I the email address you used to register; remember there is a 24 hour time-out on unactivated accounts so even though we do understand the registration process may not have worked for you, it will still time out after 24 hours.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
anouar
One Hit Wonder
Posts: 1
Joined: 08/22/2010

Re: Can't activate new account

Post by anouar »

i have same problem. i try it with two account and this not work.