Cannot register

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dre145
Just Passing Thru
Posts: 2
Joined: 07/30/2010

Cannot register

Post by dre145 »

The security code on the registration page does not show up in firefox and shows as an X in IE

If i enter a random number I get the following error when submiting the form

HTTP Status 500 -

type Exception report

message

descriptionThe server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: PWC1243: Filter execution threw an exception

root cause

java.lang.NoClassDefFoundError: Could not initialize class custom.CaptchaServiceSingleton

note The full stack traces of the exception and its root causes are available in the Sun GlassFish Enterprise Server v2.1.1 logs.
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Cannot register

Post by FONGO_kris »

dre145,

We discovered an issue with the CAPTCHA image earlier today around 15:15, we've been working on a resolution and one should be expected within the next 48 hours.

Sorry for the inconvenience!
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
dre145
Just Passing Thru
Posts: 2
Joined: 07/30/2010

Re: Cannot register

Post by dre145 »

thanks for letting me know its not a problem on my end

will wait untill its fixed

Thanks
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Cannot register

Post by FONGO_kris »

CAPTCHA images are now back online, thank you for your patience!
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2