Phone calls come in late

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Julie
Just Passing Thru
Posts: 2
Joined: 09/26/2022

Phone calls come in late

Post by Julie »

Phone calls come in late between 2 to 3 mins after the real call of the caller. The app rings, I answer, but there is nobody at the other end, for sure because the caller has already hangup the call 2-3 minutes ago. I am using an iPhone 7 plus, but I know another Fongo user that have the same issue and she is using an Android phone.

Thanks
Julie
hector9
One Hit Wonder
Posts: 1
Joined: 06/30/2024

Late call problem

Post by hector9 »

Hello, There are calls that arrive late about 2 minutes after the caller's actual call. I answered the phone but there was no signal from the other side.

Is there any cause for those calls? Thank.
Hmm888_8
Just Passing Thru
Posts: 9
Joined: 04/24/2021

Re: Phone calls come in late

Post by Hmm888_8 »

Like you I have the same issues. Sometimes I receive calls the next day even though it was from another day. When the app rings, it shows information from a previous caller that I missed. When I check my call log on the Fongo web profile, I can see there was no second call, and the call I received is actually the initial one, based on the timestamp. This seems to be a chronic bug with Fongo, unlike other VOIP services such as Google Voice.

Edit by LiptonBrisk: If you wish to help resolve or add more information for the issue presented, that's fine. If you wish to hijack a bug report/troubleshooting thread to promote other VoIP services instead, don't use Fongo's forums to do it.